FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Orders are usually processed in 1-3 business days. Standard shipping to the United States usually arrives in 5-8 business days after processing under normal carrier conditions.

Do you ship internationally?
Shipping availability and rates are shown at checkout and may vary by destination, product availability, and carrier service.

When do I get tracking?
When your order ships, you will receive a shipping confirmation email with tracking information where available.

Returns & Exchanges

What is your return policy?
You may request a return or exchange within 30 days after delivery if the item meets our return condition requirements. Please review our Return & Refund Policy before sending anything back.

Products

What does Zoriae sell?
Zoriae sells ready-made fashion eyewear, clear-frame styles, and sunglasses for everyday styling.

How should I choose a frame?
Review product measurements, frame shape, material notes, and color photos before ordering. If you need help, contact us with the product name and your question.

Payment

What payments do you accept?
We accept Shop Pay, Visa, Mastercard, American Express, UnionPay, Apple Pay, and Google Pay when available at checkout.