Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Orders are usually processed in 1-3 business days. Standard shipping normally takes 5-10 business days after processing under normal carrier conditions.
Where do you ship?
We ship to the United States and supported destinations across Asia, Australia and New Zealand, Canada, Mexico, Brazil, Europe, and the Middle East. Availability and the applicable rate are shown at checkout.
When is shipping free?
Standard Shipping is free on orders of USD 69.00 or more in every supported shipping zone.
When do I get tracking?
When your order ships, you will receive a shipping confirmation email with tracking information where available.
Products
What does Zoriae sell?
Zoriae currently focuses on ready-made fashion eyewear, clear-lens styles, and sunglasses.
How should I choose a frame size?
Review the measurements and fit information on the product page and compare them with eyewear you already wear.
Contact
How can I reach support?
Email official@zoriae.com. We aim to reply within 1-2 business days.